Privacy Policy

1. Preamble

The SupunC (hereinafter known as “SupunC”) website is committed to privacy and especially to compliance with national and international data protection regulations. To adhere to social, corporate and legal requirements responsibly, compliance with the generally accepted and globally valid provision for the protection of personal data is essential. The trusting and transparent handling of data strengthens customer relations and takes into account the high demands of SupunC on transparency and professionalism.

This privacy policy gives a comprehensive overview of the nature and extent of the personal data processed by SupunC, the purposes of the processing, the rights of data subjects, the data transfer to third countries and the necessary technical and organizational data protection measures.

You can access the Privacy Policy for thesupunc here.

2. Scope and changes of the privacy policy

This privacy policy applies to all products and services offered by SupunC that are communicated or promoted to customers or potential prospects. Furthermore, this privacy policy applies to all websites managed by SupunC and to which this declaration is available.

Due to changing legal, economic, entrepreneurial or technical conditions, this privacy policy needs to be updated from time to time and adapted to the changing conditions. SupunC reserves the right to change this statement at any time.

3. Personal data

The purpose of this privacy policy is the protection of personal data. This purpose is achieved by implementing and complying with the relevant legal provisions, such as the EU General Data Protection Regulation (GDPR), the Austrian data security law (DSG) and the Austrian telecommunications law (TKG 2003).
Personal data is all information that relates to an identified or identifiable person. These are, for example, name, date of birth, email address, but also geodata, IP addresses or other (online) identifiers and customer numbers.

Explicitly excluded from the scope of this privacy policy are anonymous or anonymized data, which may be e.g. for surveys, statistical evaluations or improvements to the website by measuring user behavior, and therefore can not be assigned to an individual, natural person. This is not a personal data in the sense of this statement.

SupunC processes the collected and stored personal data exclusively for the purposes stated in this declaration. SupunC does not sell or lease any data for purposes of revenue generation. Disclosure to third parties or publication of data is only possible with the prior written consent of the person concerned. The data is either processed by SupunC itself or by selected processors. The data is always kept secret.

4. Collection and use of data

SupunC collects, stores, and processes personal data for various purposes. We delete this data once the legal basis for retention no longer applies, provided that no statutory provisions or legitimate interests require otherwise.

Website Data Collection

When you visit the SupunC website, we automatically collect and store certain access data in log files. This includes:

Website name
Date and time of access
Amount of data transferred
Notification of successful retrieval
Browser type and version
Operating system
Referrer URL (previously visited page)
IP address
Requesting provider

SupunC collects this data to identify technical issues, enhance website security, and improve user experience. If there is a legitimate suspicion of unlawful use, we reserve the right to review stored log data

Contact Forms

SupunC provides contact forms for inquiries related to our services. Personal data submitted through these forms is securely stored in our CRM system. This allows us to respond to inquiries effectively and maintain records for follow-up communication.

Newsletter Subscription

Our newsletter keeps customers, partners, and interested parties informed about updates and services. To receive our newsletter, we require explicit consent, and we collect the following data:

Name
Email address

Newsletter subscribers can opt out at any time using the unsubscribe link in the newsletter or by contacting us directly. Once unsubscribed, we immediately delete the related data.

Cookies and Tracking Technologies

SupunC uses cookies to enhance website performance and understand user behavior. These small text files store information such as:

IP address (anonymized)
Browser and device details
Website interactions

Users can control cookie settings through their browser. However, disabling cookies may affect website functionality. We also offer an opt-out option for non-essential cookies in the “Opt-out” section.

The user has full control over the use of cookies and may refuse the use of cookies in the settings of the browser. However, this may result in restrictions or performance reductions of individual services. Therefore we offer the possibility of opting out of non-essential cookies in section “Opt-out”.

Google Analytics

SupunC uses Google Analytics to analyze website usage. This service accesses cookies to generate reports on user interactions. Data is transmitted to Google servers, including those in the U.S. To protect privacy, we have enabled IP anonymization, which truncates IP addresses before transmission.

We do not engage in profiling, and the anonymized IP addresses stored via Google Analytics are not merged with other Google services.

Users can opt out of Google Analytics tracking by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout.

5. Data Processing Agreement

If personal data is processed by a third party (processor) on behalf of SupunC, a data processing agreement is required. This ensures that the processor complies with applicable data protection laws. The processor may only process data within the agreed scope and purpose. In these cases, SupunC remains responsible for data protection and must ensure the rights of data subjects are upheld. Processors must provide full support in case of inquiries.

SupunC only works with processors and partners who implement appropriate technical and organizational measures to comply with data protection requirements, ensuring a high level of security.

6. Rights of Data Subjects

Individuals whose data is processed by SupunC have the following rights:

Information: Request details on stored or processed personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of personal data if there is no legal basis for its retention.
Restriction of Processing: Request limited processing under certain conditions.
Data Portability: Request transfer of personal data in a structured, machine-readable format.
Objection to Processing: Object to data processing based on legitimate interest.
Revocation of Consent: Withdraw consent at any time, leading to immediate cessation of processing unless a legal basis applies.

Requests must be submitted in writing to the contact details below and will be processed within 30 days. If requests become excessive, SupunC reserves the right to charge a processing fee.

7. Links to Third-Party Websites

SupunC may include links to social media platforms (e.g., Facebook, Twitter, LinkedIn) and third-party websites (e.g., event or press information). Clicking these links will redirect you to external sites. The collection and processing of personal data on these third-party websites is beyond SupunC’s control and is the sole responsibility of the respective service provider.

8. Contact

For any questions regarding this privacy policy or your personal data, please contact us via our website.